FAQs

r confirmation?

Right after you place the order, you will receive a Confirmation email from contact@binozion.com. If you do not receive this email, please make sure the email address you used is correct and your purchase went through. 

 

2. What payment methods do you accept?

We accept PayPal, Credit cards and Debit cards,...

 

3. When will my order be shipped?

Normally, the orders will be shipped out 2-3 days after the payment is verified.

 

4. Where is my order shipped from?

homeshopping-usa.com works very closely with top global merchants from all over the world to source and curate the most unique products on the market at the best prices for you. We travel the world and meet trusted suppliers to put together a collection of fun and trending products. By this way, you don’t have to drive around to retail shops, search thousands of different websites to price compare and get ideas…think of us as a one-stop-shop destination for the most popular products. Because of this, your order can be shipped anywhere from China, Singapore, India, Vietnam, etc. via our partnership with USPS.

 

5. How can I track my order?

When your order is shipped, you will receive a Tracking information email with a tracking number. To track your package, simply click on the tracking number you got, it will open a website showing your order status.

 

6. How can I change my order information?

If you realize you have made an error in the shipping address or variants, simply e-mail us as soon as possible. We will support you to correct the information.

Please note that: we can only change your order information within 12 hours.

 

7. What is your return policy?

Returns are available if initiated within five (5) days from the date showing delivered status successfully on the carrier’s system. 

The return policy will only apply to the wrong or damaged items or products that have any manufacturing problems. We will not make any refunds or changes once the product has been successfully delivered in original condition.

The Return shipping fee is at the customer expense.